Microsoft Word Not Responding? 8 Ways To Fix It.
Mar 26, · The problem may be a faulty printer driver and/or a mis-match between the page size in Word and the paper size in the printer. Note also that, because Word uses information from the active printer driver for the page layout, some changes between systems (and even on the same system when using different printer drivers) are to be expected. Mar 31, · If you can print without problems in all programs except Word, go to the next step. You might be able to use Windows printing help and troubleshooters to resolve the printing problem: Select Start > Settings. Type printer problems, and then select Find and fix problems with printing. Select Print. The Print pane will appear. Click the buttons in the interactive below to learn more about using the Print pane. Here, you can choose how many copies you want to print. Click this button to print the document. Here, you can see a preview of .
- Word is not responding – causes and troubleshooting methods - IONOS
I can print a document to the HP, but if I attempt to print a second document at a later time the application Word, Excel, or Powerpoint freezes up with a message that "Word is preparing to background print to Opening the printer box reveals that the document is "spooling". I have let it "spool" for hours.
The Office app "is not responding". Attempts to close it produce options: Restart, Close or Wait. If you close or restart and attempt to print a document to the HP it will not print. If you restart the application and attempt to print the same document to a different printer on the network, it prints fine. This happens with all types of files and documents, new and old and text documents with only the word "test" in them.
The only "fix" is to reboot the computer. However you only get to print one job before it happens again. This only happens when printing from an office application. If you print from other applications to this printer everything is fine. However, once this has started in an office application no other application can print to the HP It only happens with Office desktop on an i5 based computer and a surface pro 4.
We have other computers running Office that do not have this problem. There are 2 other printers on the network; a HP p and a Xerox Phaser Office prints to them or prints to a PDF without any problems.
I have reinstalled Office I have replaced printer drivers sourced from Microsoft and HP. I have downloaded and executed printer troubleshooters from both HP and Microsoft. Nothing has changed the behavior.
I recently purchased a new i7 computer. Everything was perfect until I installed Office and then it immediately started happening again. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site.
Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.
Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Few more details would help us to provide a better response. This is to verify if issue is related to Office applications or is it related to Printer. You may also try repairing Office application using the following link to check if issue persist.
Please post back with the results and the information asked, we would be glad to assist you further. Was this reply helpful? Yes No. Sorry this didn't help. I suggest you to disable the Print in background option and check if it works as expected. Once done, please try printing through Office application and check if it helps. You may also try printing in clean boot to check if printing work as expected.
Starting the computer in clean boot mode would disable all the non-Microsoft applications and the antivirus which could be one of the reason for the issue. Disclaimer: Ensure to restart the computer in normal mode after completing the troubleshooting steps.
Printing in Background: I have tried this before on all machines but tried again with the same results. Word Freezes and fails to print on the second print attempt. I followed the instructions for a clean boot but it had no impact. Word freezes and fails to print on the second print attempt. I even close out Word and reopen between the print attempts. Details required : characters remaining Cancel Submit 1 person found this reply helpful.
EXE version To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Details required : characters remaining Cancel Submit. I noticed this issue only happened with that 64bit version, not with the 32bit version of Office Details required : characters remaining Cancel Submit 40 people found this reply helpful.
Choose where you want to search below Search Search the Community. Please help! I have the same question Report abuse. Details required :. Cancel Submit.
Previous Next. Hello John, Welcome to Microsoft Community and thank you for posting your query. Thank you. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A.
User's post on April 8, I have tried repairing before and did it again but it does not fix the problem. In reply to JohnWilcox49's post on April 9, Hello John, Thank you for your reply. Refer the article below to start the computer in clean boot. Hope this information helps. Post back with updated issue details for further help.
User's post on April 13, Word Freezes and fails to print on the second print attempt I followed the instructions for a clean boot but it had no impact. Thanks for your help. In reply to JohnWilcox49's post on April 13, Event logs for WinWord print Freeze. EXE P2: Analysis symbol: Rechecking for solution: 0 Report Id: 3fcedaccc6aa Report Status: 0 Hashed bucket: a74d39dc03c2c91eacfa6.
In reply to JohnWilcox49's post on April 14, I am seeing the same problem. Here is the stack trace we are seeing in the event log. In reply to eric. Sorry, I have no fixes. I am also on the HP forum where many people have the same problem but with different HP printers. The only common thread is Office I have no solutions from Microsoft. I have given up and got a new printer HP m which works fine. Good luck.
I have the exact same problem. Hello, Thank you for reporting the issue. Please provide more information before we proceed. Post back with the information asked for further assistance. I tried everything I can think of; - Installed Office updates
